Vines Psychology

Initial Consultation 50mins (Telehealth available) $230

New Clients: $100 is paid upfront, with the remainder to be paid at the time of consultation. Client receives $141.85 rebate back under Medicare.

Ongoing Consultations 50mins (Telehealth available) $210

No deposit is required. Clients receive $141.85 rebate back under Medicare. Payments are made via automatic payment system processed using the clients credit card or elected account on the day of the appointment.

 AUTOMATIC PAYMENTS

This process is part of our payment terms, where the clients credit card or elected account will be charged in full on the day of the appointment using the practice automatic payment system. The practice needs to be notified 24 business hours before the session of changes to the appointment or to update payment details before being charged.

Payment Reminders: Two payment reminder notices will be sent to clients prior to the payment being processed. This will occur as part of the appointment reminder text / email (two business days prior to the session) and another reminder will be sent on the day of the consultation.

Storage of Payment Information: The clients credit card or elected account information is saved in the secure practice software. This information can only be accessed by authorised personnel. The authority provided by clients will remain in place until such time as the person withdraws consent in writing to keep your details on file.

LATE CANCELLATION & MISSED APPOINTMENT FEES

Missed appointments and cancellations on the day of the appointment will be charged the FULL FEE owing for the consultation. Late cancellations will be charged a $90 fee. Appointments need to be cancelled at least two business days prior to avoid late fees. Medicare, certain EAP’s, Workers Compensation and NDIS does not cover these fees, it is the responsibility of the client to inform the practice of changes to scheduled appointments within this timeframe. Fees need to be paid prior to booking further appointments.

(Monday appointments need to be cancelled by 5pm on the Thursday beforehand to avoid a late cancellation fee).

NDIS SESSIONS

Consultations $214 - The practice is able to treat NDIS clients who have self managed plans or plans managed by external third party providers. The practice is not a NDIS Provider.