The practice is focused on primarily supporting doctors by treating adults (i.e. 16 years and older) referred under a Mental Health Care Plan. Clients can attend in person, online or over the telephone. Treatment is also available through Workcover, NDIS, Victim Services and EAP.

MEDICARE - Mental Health Care Plans (MHCP)

People with various mental health concerns are able to access 10 counselling sessions per calendar year by getting a Mental Health Care Plan from their doctor. The client pays the practice fee and then they receive $141.85 from Medicare for each session. Contact your doctor to discuss whether you are suitable for this service.

TELEHEALTH - (Online & Telephone Sessions)

Clients are now able to access treatment online or over the phone. For the rural community and clients across Australia they can now access treatment from the privacy of their own home. All you need is a confidential/ private location and internet service or telephone reception.

WORKERS COMPENSATION

Referrals are accepted for clients with approved claims through their doctor and/or rehabilitation provider.

NDIS

The practice is able to treat NDIS clients who have self managed plans or plans managed by external third party providers. The practice is not a NDIS Provider.

EAP

Clients need to contact their nominated workplace Employee Assistance Program to arrange an appointment. This treatment option is specifically short term in nature and it may also be available for family members dependent on the employee’s organisation.

Victim Services

The Victims Support Scheme is available to anyone who has experienced an act of violence in NSW.​This service is available to primary victims, secondary victims, family victims and certain family members of homicide victims. An act of violence is an act or series of related acts that apparently occurred in committing a criminal offence​, involved violent conduct, resulted in physical or psychological injury, or death.

Victim services offer up to 22 hours of counselling through their approved counsellors. Once the allocation is used, further hours can be approved where exceptional reasons are evident, or the applicant was a victim of child sexual assault or child abuse.

Telephone & Online Services

Mental Health Line 1800 011 511

Suicide Call Back Service 1300 659 467

Kids Line 1800 551 800  

Domestic Violence Support 1800 737 732

• Is the national domestic, family and sexual violence counselling, information and support service

LawAccess NSW 1300 888 529

If you have a question about the law, LawAccess NSW is a free service, and anyone can get help. LawAccess NSW information officers can give you legal information, help you plan your next step and connect you with services that can help you.

• LawAccess NSW covers; Criminal charges, AVO’s, Disasters, Discrimination, Fines, Mental Health, Vehicles and Driving offences, Family and Relationships, Housing, Employment, Finances, Neighbourhood disputes, Legal rights, Bereavement and Victims rights

Mensline 1300 78 99 78

• MensLine Australia offers free professional 24/7 telephone counselling support for men with concerns about mental health, anger management, family violence (using and experiencing), addiction, relationship, stress and wellbeing.

Alcohol and Drug Information (ADIS) Service 1800 250 015

• The Alcohol & Drug Information Service (ADIS) is a free and confidential counselling helpline for NSW residents with concerns around alcohol and/or drug misuse and is available 24 hours a day, 7 days a week. ADIS is staffed by professional counsellors who provide education, information, counselling, support and referrals to other appropriate services in NSW.